Booking and Cancellation Policies
You may register for cooking classes in any of the following convenient ways:
By Telephone: (519) 954-8772
In Person: 70 Victoria St N, Unit B, Kitchener, Monday – Friday 10 am – 6 pm, Saturday 10 am - 4 pm
Cooking class registrations (in-person or virtual) must be received with full payment (via debit, credit, gift card/store credit, cash or a combination thereof either online or in-store) at the time of registration. We cannot accept registrations without full payment.
Generally, no refunds are offered on Relish Cooking Studio’s cooking classes.
Students who must cancel must do so at least 48 hours (2 days) before the scheduled class in order to receive the full value of their purchase in store credit to be used towards another class or to redeem in our store. Exceptions may apply.
Cancellations within 48 hours are not eligible for store credit, however we are always happy to welcome someone in your place whether in person or virtually. Class spots are fully transferrable. If you registered using your gift card and you fail to attend, the gift card balance will be redeemed in your absence.
One Refund Exception:
Occasionally Relish Cooking Studio will have to reschedule or cancel a class. In these situations, we will contact you directly by phone or email to offer a full refund. Under all circumstances, we will do our best to transfer you to another day or similar class.
Group Bookings Cancelation Policy
For groups of 4 people and above we request that students must cancel at least 5 business days in advance of the class to receive a full store credit.
Registration and attendance are subject to the condition that Relish Cooking Studio, its owners, organizers, employees and guest chefs are not responsible for any injury; loss or damages, however caused that may be sustained while participants are attending classes.